RTAFlowLast updated: February 2026
RTAFlow ("we", "us", "our") provides appraisal workflow software for independent vehicle appraisers, including a web application at rtaflow.com and a companion Chrome extension ("Comp Capture"). This policy explains what data we collect, how we use it, and your rights.
The Comp Capture extension helps appraisers document vehicle comparable sales. When you visit an auto listing page (dealer websites, auction platforms, listing aggregators), the extension can read visible listing details — such as VIN, price, mileage, and dealer zip code — directly from the page and send them to your RTAFlow account. It can also capture a PDF of the listing page using Chrome's built-in print-to-PDF capability.
The extension reads the following fields from auto listing pages you visit when you choose to add a comparable:
This data is sent to the RTAFlow API (rtaflow.com) solely to create a comp record in your appraisal file. It is not used for any other purpose.
When you log in to RTAFlow in your browser, the extension automatically reads your
authentication token from the browser's local storage for rtaflow.com. This token is
stored locally in the extension's own storage (chrome.storage.local) and
used to make authenticated requests to the RTAFlow API on your behalf. The token is never
sent to any third party.
The extension uses Chrome's Debugger API exclusively to invoke Page.printToPDF — the same mechanism as Chrome's built-in print dialog — to capture a listing page as a
PDF. The debugger is attached only during the capture operation and immediately detached.
No debugging data, page source, or network traffic is recorded or transmitted.
When you use RTAFlow at rtaflow.com, we collect the information you provide directly: account details (name, email, business name), appraisal data you enter, and documents you upload. This data is stored securely and used only to provide the RTAFlow service.
Your account data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
All data transmitted between the extension, the web application, and our servers is
encrypted using HTTPS/TLS. Authentication tokens are stored in chrome.storage.local (extension) or browser localStorage (web app) and are never exposed to
third-party scripts.
If you have questions about this policy or want to request data deletion, email us at support@rtaflow.com.